Contact Ground Control
Six specialist desks across six time zones. Every message is read by a human, and we reply to all of them.
Reach the right desk
Emailing the specific address below is always faster than the general inbox.
Account access, job alerts, applications, saved jobs, deleting your data.
Posting a role, featured placements, invoices, subscriptions and refunds.
Suspected scams, fee-charging listings, expired roles or misleading visa claims.
Errors in a guide, outdated visa or salary data, source requests.
Media requests, data citations, integrations and co-marketing.
Data access, export or deletion requests, and legal notices.
Where our team sits
Local desks are how we keep regional detail — notice periods, visa quotas, salary norms — accurate.
Before you write to us
These six questions cover most of the messages we receive.
How fast will someone reply?+
Candidate support replies within one business day, employer and billing questions within four business hours, and reports of suspicious listings are investigated within 24 hours. Because our team is spread across six time zones, messages sent overnight are usually picked up before your morning.
I applied to a job and heard nothing back. Can you help?+
We can confirm your application was transmitted and re-share the employer's contact route, but we cannot require an employer to respond or share their decision. If a listing turns out to be closed, tell us and we will remove it.
A listing asked me to pay a fee. What should I do?+
Do not pay, and forward the listing URL and any messages to trust@pljobs.com. Legitimate employers on PL Jobs never ask candidates for money, training purchases, or identity documents before an offer.
How do I delete my account and data?+
Email privacy@pljobs.com from your account address, or use the delete option in your dashboard. We confirm the request, remove your profile and applications from our systems, and tell you what employers may still hold independently.
Can I write for the PL Jobs career library?+
Yes — we commission country and category guides from practitioners. Send a short pitch and two writing samples to press@pljobs.com. We do not accept paid guest posts or link insertions.
Do you offer phone support?+
Not for candidates — email gives us a written record and lets our regional specialists answer accurately. Employers on annual plans get a direct line and a named account contact.