01 · Overview
About This Mission
Orbital Labs is hiring a Customer Success Manager (EMEA) to join our London team. You'll partner with cross-functional teams to ship high-impact work in a fast-moving, globally distributed environment. We're looking for someone excited to shape the future of cloud infrastructure and grow with a mission-driven organization.
Drive retention and expansion for enterprise EMEA accounts.
02 · Responsibilities
What You'll Do
- 01Own delivery of key customer service initiatives end-to-end.
- 02Collaborate with global stakeholders across multiple time zones.
- 03Mentor peers and contribute to team culture and best practices.
- 04Measure outcomes with clear metrics and iterate quickly.
03 · Requirements
What You'll Need
- 3+ years of relevant professional experience.
- Strong written and spoken English; additional languages a plus.
- Track record of delivering results in an ambiguous environment.
- Comfort working with distributed, multicultural teams.
04 · Benefits & Perks
Mission Rewards
Competitive base salary + performance bonus
Comprehensive health & dental coverage
Paid annual leave & sick days
Learning & development budget
Modern equipment & home-office stipend
Flexible working hours
05 · Visa & Relocation
Crossing Borders
Skilled Worker visa (Tier 2) with licensed sponsors.
Country
🇬🇧 United Kingdom
Avg. Salary
£58,000
Top Industries
Fintech, Media, Health
06 · About the Employer
Orbital Labs
Orbital Labs builds the developer platform powering next-generation SaaS companies, from real-time data streams to edge compute.
2,400 employeesSan Francisco, USAFounded 2014
View full company profile →T-00 · Liftoff
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